Shipping policy
Shipping Policy
Last updated: 30 May 2025
At Ginger + Pepper, we are dedicated to delivering your orders efficiently and securely across South Africa. Please review our shipping details below:
📦 Delivery Areas
We offer shipping to all locations within South Africa.
🚚 Delivery Method
We utilize Bob Box and PUDO's locker-to-locker delivery system for all our shipments. After placing your order, we will contact you to confirm the most convenient locker location for your pickup.
💰 Shipping Costs
A flat rate of R80 is charged for all deliveries.
😺 Free Shipping
Purchases over R600 qualify for free shipping.
⏱️ Delivery Timeframe
Deliveries typically take between 2 to 7 business days after dispatch, depending on your location.
🔄 Order Processing
Orders are processed within 1–3 business days after payment confirmation. You will receive a notification once your order has been dispatched.
📬 Order Tracking
Once your order is shipped, we will provide you with tracking information to monitor your delivery status.
♻️ Ginger + Pepper’s Recycled Packaging Promise
At Ginger & Pepper, we care about your order — and the planet too. That’s why we’re committed to reducing waste by using recycled and reused packaging materials wherever possible. From shredded paper fillers to clean, repurposed boxes, your order may arrive in packaging that’s had a past life — but still protects your goodies with care.
By choosing recycled packaging, we’re helping to:
- Minimize single-use waste
- Reduce our environmental footprint
- Support a more sustainable future for small businesses
Thank you for supporting eco-conscious shipping!
❓ Questions or Assistance
If you have any questions or require further assistance regarding your order, please contact us at: